Chat robot for customer tech support centers

Chat robots that understands customer problems and delivers solutions

Project Detail

The system identifies  technical problems by means of a dialogue with a customer. It works as an application on a telecom’s website.

The prototype has been developed. Current phase – industrial implementation. Expected result – 20-30% personnel reduction in customer support departments

Client Info

  • Client - Speech technology center
  • Date - Oct 02, 2014
  • Skills - Java, OWL, RDF, Drools
Customer's site